Ordering from European countries and overseas territories
Our customers include e.g. (doctors working at) academic, referral and community hospitals, private hospitals and clinics, GP surgeries, dental and veterinary practices, as well as research centers, pharmaceutical and petrochemical companies, governmental and non governmental organizations (NGO's).
Nearly all products we offer may be delivered worldwide at attractive, low shipping rates, also including shipping insurance and tracking information. If CIP shipping is included, we will also prepare customs information. Please contact us to request further information on the various options.
We offer surgical and medical instruments, power tools and other medical products only from the leading premium manufacturers, most of whom are located in Germany, Switzerland and other European countries, the United States of America and Japan.
All the products that we sell at minimum are CE marked in accordance with strict European health and safety regulation, assuring product quality and patient safety to customers within Europe and beyond. Some products also have additional certifications, e.g. from the FDA.
Country specific informationThe information below does not apply to specific countries, for which we have individual information available:
Applicable VAT rateFor export to EU member state countries (other than The Netherlands), we are able to apply a 0% VAT rate to business transactions under the intra-community supply regulations. In accordance with legal requirements, we will require the applicable, valid VAT number and corresponding business information sent to us before transactions are finalized. Furthermore, the VAT number has to be valid when the order is placed up until completion. Please contact us for further information.
For European countries outside of the EU, the 0% VAT rate applies by default.
Parcel delivery through DPDBy default European mainland parcel shipping is routed through DPD parcel courier service. This is a reliable shipping method, also allowing for guaranteed delivery times. Our low shipping rates for European countries are available upon request. We ship our products CIP (Incoterms 2010); shipping insurance for a hardware product value of up to EUR 10.000,00 incl. VAT per shipment is included as standard.
Economy parcel delivery through TNTFor deliveries within Europe we have weight-class dependent, fixed economy shipping rates, starting from just EUR 15,00 excl. VAT. Shipping is routed CIP (Incoterms 2010) through TNT; shipping insurance for a hardware product value of up to EUR 5.500,00 incl. VAT per shipment is included as standard.
|Delivery||Weight||Shipping rate EUR1*||EUR2/EUR3**|
|Europe||00-02kg||EUR 15,00||EUR 25,00|
|Europe||02-05kg||EUR 25,00||EUR 35,00|
|Europe||05-10kg||EUR 35,00||EUR 45,00|
|Europe||10-20kg||EUR 45,00||EUR 55,00|
*) EUR1 zone: Austria, Belgium, Denmark (excl. Faroe Islands and Greenland), Germany, France (incl. Corsica and Monaco), Italy (excl. San Marino and Vatican City), Luxembourg, Spain (including Balearic Islands, excl. Canary Islands), Sweden and United Kingdom (excl. Gibraltar and Channel Islands).
**) EUR2/3 zones: Albania, Andorra, Belarus, Bulgaria, Bosnia-Herzegovina, Canary Islands, Channel Islands, Croatia, Cyprus, Czech Republic, Estonia, Faroe Islands, Finland, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Latvia, Liechtenstein, Lithuania, Macedonia, Malta, Moldova, Montenegro, Norway, Poland, Portugal (incl. Azores and Madeira), Romania, San Marino, Serbia, Slovakia, Slovenia, Turkey and Vatican City.